privacy policy
Altadena candle company is committed to protecting your privacy. This Privacy Policy
explains how we collect, use, and protect your personal information when you visit
our website.
1. Information We Collect
We collect personal information in the following ways:
1.1 Information You Provide
When you make a purchase, sign up for our newsletter, or contact us, you may provide:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely by third-party payment processors)
1.2 Automatically Collected Information
When you visit our Site, we automatically collect:
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IP address
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Browser type and device information
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Pages visited and time spent on the Site
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Cookies and tracking technologies (see Section 5)
1.3 Information from Third Parties
We may receive information from:
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Social media platforms (if you engage with us via social media)
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Payment providers for transaction verification
2. How We Use Your Information
We use the information collected to:
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Process and fulfill orders
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Provide customer support
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Improve our website and services
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Send marketing emails (only with your consent)
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Detect and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share information with:
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Service Providers (payment processors, shipping partners)
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Legal Authorities (if required by law or for fraud prevention)
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure.
5. Cookies & Tracking Technologies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.
6. Your Rights & Choices
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Access & Update: You can request access to or updates of your personal information.
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Opt-Out: You can unsubscribe from marketing emails at any time.
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Delete Data: You may request the deletion of your data, subject to legal obligations.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
📧 Email: marike@altadenacandleco.com
📍 Altadena, ca